AI Voice Interviews

Hivemind can run first-round phone screens for you. Drop an AI Phone Screen step into a pipeline and an AI interviewer phones each candidate, holds a natural conversation based on your prompt, then hands you back a recording, a transcript, a summary, and a score: no calendars, no scheduling, no recruiter on the line.

1. Add an AI Phone Screen step

In the pipeline editor, drag in an AI Phone Screen step from the Automated Assessment section of the palette and open its settings:

• Node name (under Step details): how the step appears in your pipeline.
• Preset: start from Screening (Joe) or Screening (Sally) for a ready-made phone screen, or pick Customizable to write your own from scratch. With a screening preset selected, the script and voice are locked; switch to Customizable to edit them.
• First message: the opening line the AI speaks when the candidate picks up.
• Prompt: the interview brief, covering what to ask, what to probe, and how to evaluate. Insert the Name, Company, Position, and Job Description variables to personalize every call automatically.
• Voice: choose Cordial Joe or Laidback Sally.

2. How candidates get the call

There's nothing for the candidate to install or join. When they reach the AI Phone Screen step, their application page shows a Phone Call Interview step: they enter their phone number and click Start Phone Interview. Their phone rings within moments and the AI interviewer takes it from there. It's a real phone call, not a browser session.

If the call doesn't come through, the candidate can click Didn't get a phone call? Try again after a short cooldown, for up to four attempts in total.

3. Review the results

Once the call ends, Hivemind processes it automatically. Open the candidate's profile and check the Calls tab (the entry is labeled AI voice call), or open their report from the pipeline. You'll find:

• Recording: the full audio, playable in the browser or downloadable.
• Transcript: the complete conversation, with a Copy button.
• Summary: an AI-written recap of how the interview went.
• Score: an overall result out of 100.

The AI's evaluation can also drive your pipeline automatically: follow the AI Phone Screen step with a Choice step to route strong performers forward and screen out the rest. See the Pipeline Nodes Reference.

4. Prefer a human? Use a Phone Interview

The Phone Interview step (in the Interviews section of the palette) schedules recorded phone screens that you conduct. It has three tabs:

• Main Config: name the step, pick the Twilio phone number candidates are called from, and set the Working hours candidates can choose call slots within. This step uses your own Twilio account: if you haven't linked one, you'll see Twilio not connected with a Connect button.
• Scheduler: candidates who reach the step appear here; click Schedule to book a time. Both sides get an email with a calendar invite.
• Awaiting Review: after each call, listen back and click Approve or Decline to decide who moves on.

At the scheduled time:

1. Open the call from your email link.
2. Enter Your Phone Number.
3. Click Start Conference Call.

Hivemind dials you and the candidate into the same call, and records and transcribes it just like an AI interview.

What's next

• Browse recordings and transcripts across your workspace in the Calls Log
• Combine phone screens with tests in Assessments Overview
• Book live interviews with Calendar & Scheduling